Our Story in a Nutshell
Community Bank, N.A.'s roots can be traced all the way back to 1866, the year when our predecessor bank, St. Lawrence County National Bank, was chartered. While we've expanded into the Northern Tier, the Southern Tier, Western New York, Pennsylvania, Vermont and Western Massachusetts we've always remembered what got us here - our customers. And it's evident in everything we do.
The Unabridged Version
Community Bank, N.A. is the wholly-owned national banking subsidiary of Community Bank System, Inc. (CBSI), whose predecessor bank was the St. Lawrence County National Bank, chartered in 1866. In 1983, CBSI was incorporated in Delaware and became a registered bank holding company. CBSI maintains its headquarters in DeWitt, New York and is a full-service financial institution, offering complete consumer, business, and financial services.
Regional administrative locations of the bank are located in Canton and Olean, New York, Wilkes-Barre, Pennsylvania and Burlington, Vermont, and these offices share operational responsibility for customer facilities and ATMs throughout New York, Northeastern Pennsylvania, Vermont and Western Massachusetts.
Other subsidiaries within the CBSI family are Nottingham Advisors, Inc., an investment management firm; Benefit Plans Administrative Services, LLC a national provider for employee benefits and consulting services; The Carta Group, an estate planning and wealth protection firm; OneGroup, a risk management and insurance provider; Community Bank Trust Services, a personal trust and custodial services provider; and Community Investment Services, Inc., a broker/dealer delivering financial products and other insurance products.
What it means to Bank Happy
It means that we are committed to providing you with the highest level of customer service in everything we do.
It's a smile and a friendly hello when you walk through our door.
It's local decision makers who understand your goals and know how to get you what you need.
It's finding financial solutions like Carefree Checkingsm, free savings, free online banking, great business banking services, no closing cost mortgages, a full suite of wealth management services, and so much more.
Most banks claim they love their customers, but we actually mean it. It's what makes us different. And it's the foundation for Bank Happy.