Include Ensure patient demographic information is accurate and complete Utilize customer hospital systems or approved vendors to research and obtain/verify patient demographic information Validate signature documents such as AOB (Assignment of Benefits), consents, CMN (Certificate of Medical Necessity) Verify patient name is consistent on all documents Verify date of servi

Provide outstanding, friendly customer service. Maintain solid communication with department/store leadership and stay up to date on the Office Communication Board Have a total understanding of Front End standard practices. Assist in training other associates when assigned and certified. Observe and follow all company policies and established procedures. Clean Cash Office