Patient Access (Registration) Specialist - Part Time - Emergency Department
Burlington, VT 
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Posted 6 days ago
Job Description
Job Details
Job Ref:
R0046463
Location:
111 Colchester Ave, Burlington, VT
Category:
Administration
Employment Type:
Part Time
Hospital:
The University of Vermont Medical Center
Department:
Registration
Job Type:
Regular
Primary Shift:
Evening-8hr
Hours:
Other
Hours per Week:
20
Weekend Needs:
Every
Pay Rate:
$17.95 - $26.94 per hour

This position is 100% onsite in our Emergency Department in Burlington, VT. This part time position is scheduled to work Saturday and Sunday, 9:30AM-8:00PM.

External candidates are eligible for a one-time signing bonus of $3,000 (prorated for part time role). The bonus will be paid out as a $500 gross pay adjustment following the completion of a successful 90-day orientation. After 6 months there will be a second payout of $1,000 with a final installment of $1,500 paid upon completion of one year (1,040 hours) of satisfactory service in the department hired into. Amounts reflect gross pay, prior to applicable tax withholdings and deductions required by law. Please note that current UVM Health Network employees are excluded from eligibility for this bonus. Additional terms and conditions apply.

JOB DESCRIPTION:

The Patient Access Specialist ED is a fundamental part of the patient experience and is a key contributor to the financial health of the organization. The specialist coordinates emergent, urgent, transfer and admission access to the organization via ambulatory and EMS arrival, while ensuring the patients are educated, supported and financially managed while in the emergency department. This includes accurate identification, registration, insurance management, follow-up scheduling and ADT transfer functions. The specialist performs initial acute screening for ambulatory arrivals, working in tandem with technicians to expedite access to clinical care; he/she facilitates all financial management functions, interviewing patients at the bedside in collaboration with physicians, nursing and support staff in a highly acute, fast paced and emotionally charged environment. The incumbent functions independently, navigating complex regulatory requirements while coordinating activities across multiple disparate information systems to support emergency department clinical operations while delivering a caring message in a chaotic environment.

EDUCATION:
Associates degree, an equivalent combination of education and experience may be substituted.
EMT Certification preferred, but not necessary.

EXPERIENCE:
Requires a minimum of one year's experience in customer service, registration, insurance management or administrative support in a clinical environment. EMT experience, medical assistant or technician in a busy clinical environment is strongly preferred. Requires an ability to work in a busy, emotionally charged acute care environment. Requires demonstrated ability to diffuse angry/emotional customers and handle pressure with excellent verbal communication skills.


The UVM Health Network is dedicated to creating a workplace that is diverse, equitable, accessible, and inclusive for our employees, patients and communities we serve. This commitment will be included in all strategies and policies and will represent who we are as an organization.

 

Job Summary
Start Date
As soon as possible
Employment Term and Type
Regular, Part Time
Required Education
Associate Degree
Required Experience
1+ years
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