Company Generac Power Systems
Name Sales Representative - Dealer Acquisition
Req # 64041
Employment Type Full Time
Shift 1st
At Generac, our people help make the world safer, brighter, and more productive. We are united by our efforts to inspire change for a better world; impact our people and community; influence and achieve positive results; and innovate the industry. Our shared goals allow people with diverse backgrounds and points of view to work together, bringing our global customers peace of mind through reliable products and exceptional support.
Job Summary: DR Power Equipment's South Burlington, Vermont office is seeking a B2B Sales Representative - Dealer Acquisition to join us in our beautiful new location overlooking Vermont's Green Mountains. You will be joining us at an exciting time in our history as we grow into new markets and create innovative new products. The Dealer Acquisition's role is to build their own pipeline of potential dealers. They perform outbound cold calls to domestic and International businesses and field inbound phone calls from the Dealer Acquisition queue from businesses interesting in partnering with Generac. This role maintains and tracks account progress in CRMi-PowerLink and supports the new dealer process between Dealer Acquisition and Inside Sales Departments.
- Performs outbound cold calls to domestic and International businesses with the goal of selling business owners on the idea of partnering with Generac Power Systems for the sale and maintenance of Generac products.
- Fields inbound phone calls from the Dealer Acquisition queue from business interested in partnering with Generac for sales, maintenance and/or service.
- Develops and compiles lists of prospective customers for use as sales leads based on information from ad inquiries, trade shows, direct mail responses, card deck leads, aged leads, bingos, dealer resellers, business directories, internet websites, and other sources.
- Builds own pipeline of potential dealers through prospecting for new clients and reactivating dormant accounts.
- Maintains and tracks account progress in CRMi-PowerLink.
- Meets daily call volume expectations, ensuring meeting new dealer, revenue and daily call volume goals.
- Meets customer support goals in terms of quality and service.
- Supports the new dealer process between Dealer Acquisition and Inside Sales Departments.
- Serves as back-ups to Customer Support Queues (pre-sales and post-sales).
- Act as SAP Super User within functional area as assigned.
- High School Diploma required
- 1 year of customer service or customer support experience.
Preferred Qualifications:
- Associate's Degree;
- Previous experience using SAP or equivalent ERP.
Knowledge, Skills, and Abilities:
- Demonstrated proficiency with Microsoft Office Suite software
- Basic keyboarding skills;
- Excellent written and verbal communication skills;
- Excellent interpersonal skills;
- Strong customer service and telephone skills;
- Effective organizational and prioritization skills; basic mathematical skills;
- Ability to work independently and as part of a team;
- Ability to multi-task and be flexible;
- Ability to work in a fast paced environment;
- Ability to be reliable and punctual; strong initiative
Physical Demands: While performing the duties of this job, the employee is regularly required to talk and hear; and use hands to manipulate objects or controls. The employee is regularly required to stand and walk. On occasion the incumbent may be required to stoop, bend or reach above the shoulders. The employee must occasionally lift up to 25 pounds. Specific conditions of this job include are typical of frequent and continuous computer-based work requiring periods of sitting, close vision and ability to adjust focus. Occasional travel.